How to trigger an AI Phone Call with Q Ware Cmms

1. An action occursTrigger unique actions from Q Ware Cmms
2. Make an outbound callAutomatically initiate or schedule an outbound call on Novi
Endless possibilities

App details

Q Ware Cmms
Q Ware CMMS is a computerized maintenance management application that provides work order, asset, and facility management tools.
Novi
Novi by AI Front Desk allows you to make customized AI Powered phone calls that sound like a human. Novi intelligently schedules calls during business hours and retries if the user doesn’t pick up. Good for appointment scheduling, lead quality, etc.
Step 1Q Ware Cmms detects a trigger

Select a trigger from Q Ware Cmms

A trigger is an event that initiates the automation. q-ware-cmms sends a trigger when a maintenance work order is created or updated.
Step 1Q Ware Cmms detects a trigger
Step 2Sends data to Novi

Setup an action from Novi

An action is what takes place after the automation is triggered. Novi then sets up a phone call to the relevant personnel to discuss the details of the work order.
Step 1Q Ware Cmms detects a trigger
Step 2Sends data to Novi
Automated workflow

That's it! You just connected Q Ware Cmms to Novi

Now, all maintenance work orders from q-ware-cmms will trigger personalized phone calls via Novi using the work order details as parameters.

Connect your phone calls with Novi now.

Our Capabilities

See what Q Ware Cmms can do with Novi.
Trigger Service Call
Initiate a call when a new work order is created.
Appointment Confirmation
Call to confirm an appointment related to maintenance services.
Follow-up Call
Schedule follow-up calls for completed maintenance tasks.
Alert for Asset Status
Notify users of changes in asset status via phone.
User Engagement
Call users to engage them for feedback on services.
Maintenance Reminder
Remind customers about upcoming maintenance appointments.
Lead Nurturing Calls
Call potential clients to discuss maintenance solutions.
Emergency Contact
Automate calls for urgent maintenance requests or alerts.
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